hbjee Privacy Policy

1. Introduction and Scope

This Privacy Policy ("Policy") is issued by the hbjee platform ("Platform", "we", "our") and relates to the protection of personal information of users ("User", "you", "your") of the https://hbjee.cam website and related services.

hbjee, as a trusted online gaming platform in Bangladesh, places the highest importance on your privacy. This Policy explains what types of information we collect, how we use it, how long we retain it, and what rights you have.

By using our platform, you agree to the terms of this Privacy Policy. If you do not agree with this Policy, please refrain from using our services.

2. What Information We Collect

hbjee collects specific information from users for various purposes. The categories of information collected are described in detail below:

2.1 Registration and Identity Information

Information you provide when creating an account includes:

• Full name and date of birth (for age verification — for users aged 21 and above only)
• Email address
• Mobile number (for bKash, Nagad, or Rocket transactions)
• Username and password
• National ID card or passport details (if KYC verification is required)

2.2 Financial Transaction Information

The following information is collected to process deposits and withdrawals:

• Mobile banking account number (bKash, Nagad, Rocket)
• Transaction amount and date
• Transaction reference ID
• Deposit and withdrawal history

2.3 Device and Browsing Information

Information automatically collected while using our platform:

• IP address and geographical location
• Device type, operating system, and browser information
• Session duration and browsing behaviour
• Cookie and similar tracking technology data
• Referral source information

2.4 Gaming Activity Information

To ensure responsible gaming and improve the platform:

• Play history and preferred games
• Betting patterns and frequency
• Bonus usage information
• Gaming session duration

3. Purpose of Information Use

hbjee uses collected information only for the following legitimate purposes:

3.1 Service Delivery and Operations

• Account creation, verification, and management
• Processing deposits and withdrawals (minimum deposit ৳200, minimum withdrawal ৳500)
• Providing uninterrupted gaming services
• Ensuring fast withdrawal via bKash, Nagad, and Rocket (10–45 minutes)
• Providing customer support (24/7 live chat)

3.2 Security and Compliance

• Prevention of fraud and money laundering
• Age verification (only users aged 21 and above are permitted)
• Completing the KYC (Know Your Customer) process
• Platform security monitoring and protection
• Identifying and preventing suspicious activity

3.3 Responsible Gaming

• Monitoring gaming behaviour to identify problem players
• Providing self-exclusion and limit-setting features
• Providing access to responsible gaming resources

3.4 Platform Development and Communication

• Improving service quality and refining user experience
• Diagnosing and resolving technical issues
• Sending important account-related notifications
• Updates related to the VIP programme (Bronze, Silver, Gold)
• Informing about bonuses and promotional offers (subject to consent)

4. Information Storage and Security

hbjee adopts industry-standard technical and administrative measures to ensure the security of your information.

4.1 Security Technologies

• SSL (Secure Socket Layer) encryption — for all data transmission
• AES-256 encryption — for stored sensitive data
• Regular security audits and vulnerability assessments
• Two-Factor Authentication feature
• Restricted access controls and staff training

4.2 Data Retention Period

We do not retain your information beyond what is necessary. Even after an account is closed, certain information may be retained for a specified period in accordance with regulatory obligations and legal requirements.

5. Sharing Information with Third Parties

hbjee does not sell or rent your personal information. However, information may be shared with third parties in the following specific circumstances:

5.1 Service Provider Partners

• Payment processors (bKash, Nagad, Rocket) — to complete transactions
• Game providers (Pragmatic Play, Spribe, PG Soft, JILI, and others) — to operate gaming services
• KYC verification agencies — to confirm identity
• Cybersecurity service providers — to protect the platform

5.2 Legal Obligations

We may disclose information when required under a court order, a lawful request from a law enforcement authority, or applicable law. In such cases, we will provide only the information that is strictly necessary.

5.3 Business Transfers

In the event of a company merger, acquisition, or asset sale, user information may be transferred. In such cases, we will notify users in advance.

6. Cookies and Tracking Technologies

The hbjee website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser.

6.1 Essential Cookies

These cookies are essential for the basic functioning of the platform — maintaining login sessions, security verification, and saving preferred settings.

6.2 Analytical Cookies

Used to analyse platform usage and improve services. These cookies collect information anonymously.

6.3 Cookie Controls

You can control or disable cookies through your browser settings. However, disabling essential cookies may cause some platform features to stop working.

7. Your Rights

You have the following rights over your personal information:

7.1 Right of Access

You may request to know what information we hold about you and to receive a copy of that information.

7.2 Right to Rectification

If any of your information is incomplete or incorrect, you may request that it be corrected. Many details can be updated directly in your account settings.

7.3 Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, some information must be retained where there are legal obligations to do so.

7.4 Right to Object to Processing

You may object to the processing of your information for marketing or profiling purposes. We will action your request as soon as possible after receiving it.

7.5 Right to Data Portability

You may request to receive the information you have provided in a structured, commonly used format.

8. Protection of Minors

hbjee provides services only to those aged 21 or above. We do not knowingly collect personal information from minors.

If it comes to our attention that a minor has provided information, we will delete that information immediately and close the relevant account. If a parent or guardian suspects that their child has used our platform, please contact us immediately.

9. Third-Party Links

Our platform may contain links to third-party game providers. These links have their own privacy policies. We are not responsible for the information collection or use practices of these third parties.

Game providers such as Pragmatic Play, Spribe, PG Soft, and JILI process information necessary to operate games, which is governed by their own privacy policies.

10. International Data Transfers

Your information may be processed or stored outside Bangladesh. In such cases, we ensure that appropriate safeguards are maintained and that your information remains protected in a manner consistent with this Policy.

11. Changes to the Policy

hbjee may update this Privacy Policy from time to time. For significant changes, we will send a notification to your registered email and the "Last Updated" date on this page will be revised.

Continued use of the platform after any changes will be considered your acceptance of the updated Policy. We recommend reviewing this Policy regularly.

12. Contact Us

If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us. Our privacy team will respond to your request as soon as possible.